A vet is always awake for your pet.
Unlimited 24/7 access to qualified UK vets by video, call or chat. Get clear guidance on what to watch for and whether your pet needs hands-on care.
- From £14.99/month
- Cancel anytime
- Clear next-step guidance
Day or night, whenever your pet needs support.
Call, video call, email or use live chat.
No extra consultation fees for covered health issues.
Fast access means less time spent worrying.
Call FURRR from anywhere in the world.
The question every pet owner has asked while staring at a search result they wish they had never opened.
Google or ChatGPT do not know your pet. A vet knows what to ask.
When something doesn't seem right, talk it through with a qualified vet. Show them what's happening, explain the symptoms and get clear guidance on what to watch for and what to do next.
“Speaking to someone that evening really reassured me.” Elizabeth
From worried to informed in three simple steps.
No complicated tech maze. No wrestling with another app. Just log in and connect.
Choose when to speak
Explain what’s changed and show your pet on video, wherever you happen to be.
Speak with a UK vet
Explain what’s wrong and show your pet on video, wherever you happen to be.
Know what to do next
Get clear guidance on what to monitor and whether your pet may need hands-on veterinary care.
When your usual vet is closed, you still know where to turn. Furrr.
Pet questions rarely wait for a convenient hour. With FURRR, you already know where to turn when the house is quiet and something suddenly doesn't seem right.
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24/7 access to qualified UK vets Not limited to normal practice opening hours.
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Talk face-to-face from wherever you are Show the vet what you're seeing through video.
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Know whether it can wait Get guidance on what to monitor and when hands-on care may be needed.
Built for households with paws, claws and curious habits.
Vet guidance for the everyday worries pet owners actually have.
From sudden symptoms and strange behaviour to feeding concerns and “should I be worried?” moments, FURRR helps you understand what to do next.
Dogs
Vomiting, limping, skin problems, eating something they shouldn’t, unusual behaviour and general health concerns.
Cats
Changes in appetite, hiding, toileting issues, skin concerns, unusual behaviour and those hard-to-read “something’s off” moments.
Small pets
Guidance for common concerns affecting rabbits and other supported household pets.
Pick the plan that fits your pet family.
Every plan includes unlimited consultations and 24/7 access to UK vets · Pay monthly or save 20% with annual billing.
For 1–2 pets
Single Family
A simple FURRR plan for one or two pets.
- One pet included
- Add pets for £5 each
- Up to 10 pets total
- 24/7 veterinary support
For 3+ pets
Pet Unlimited
One predictable price for all the pets in your household.
- Unlimited pets
- No per-pet fees
- Flat monthly rate
- 24/7 veterinary support
Share the reassurance
Family & Friend Sharer
Share FURRR access across up to three households.
- Up to 3 households
- Up to 10 pets per household
- Flat monthly rate
- Separate member accounts
Behaviour & Training
Expert guidance on pet behaviour and training from certified professionals.
Choose monthly or annual billing. Annual plans are billed once per year. Cancel anytime. Membership benefits and fair-use terms apply.
Real reassurance from owners who understand the worry.
“My dog had been sick twice and wouldn’t eat. I wasn’t sure if he needed an emergency vet, so speaking to someone that evening really reassured me.”
“It's reassuring to have a service that genuinely cares bout pets and their owners.”
“My cat was sick a couple of times in one evening. They helped me understand what signs would mean she needed to be seen .”
The useful bits,
without the veterinary fog.
Browse the essentials by category, from membership costs to what happens when you contact a vet.
Send the FURRR team a message and ask the very specific, delightfully peculiar pet question.
Contact FURRRFURRR is a technology platform that connects pet owners with qualified independent UK veterinary professionals for remote support, guidance and consultations, 24 hours a day.
A FURRR vet can discuss everyday health concerns, new symptoms, feeding and care questions, and help you understand sensible next steps. Behaviour and training support is also available as an optional add-on.
FURRR supports common household pets, including dogs, cats, rabbits and other small animals. If you have a less common pet, contact the team to confirm the right support is available.
No. Remote consultations cannot replace hands-on examinations, diagnostic testing, surgery or emergency treatment. A FURRR vet can help you understand when in-person care may be needed.
FURRR can provide remote guidance, but it does not provide hands-on emergency treatment. If you believe your pet needs urgent attention, contact your usual veterinary practice or nearest emergency veterinary provider immediately.
Membership starts at £14.99 per month for Single Family. Pet Unlimited is £24.99 per month, Family & Friend Sharer is £39.99 per month, and the Behaviour & Training add-on is an additional £10 per month.
There are zero extra consultation fees for health-related issues included in your membership. In-person treatment, medication, diagnostic tests and services provided outside FURRR are not included.
Yes. You can cancel anytime, in line with the membership terms and cancellation process shown in your account.
Yes. FURRR is a monthly membership service. Choose the plan that fits your household, then access the included remote veterinary support through the online portal.
Log in to the FURRR portal and choose how you want to connect: call, video call, email or live chat. Share your concern with an independent UK vet and receive clear guidance on what to watch for and what to do next.
Be ready to share your pet’s age, breed, symptoms, relevant medical history, current medication and any recent changes in behaviour, diet or routine. Clear details help the vet understand the situation.
Yes, where the selected contact channel supports it. Photos, recorded clips and live video can give the vet useful context, although they do not replace a physical examination when one is needed.
Eighty percent of calls are answered within 40 seconds. Response times can vary with demand, but FURRR is available 24 hours a day, seven days a week.
For on-demand support, log in and choose your preferred contact method; you normally do not need to schedule in advance. If a particular service needs a booking, the portal will show the available steps.
If you have a scheduled appointment, use the options in your account or contact the FURRR team. Changes depend on availability and the terms for that service.
Yes. Account, membership and scheduled-booking confirmations are provided through the portal or by email, with the relevant details and next steps.
Some situations need hands-on care.
Online consultations can provide guidance and help determine appropriate next steps, but they cannot replace a physical examination, diagnostic tests, surgery or emergency treatment.
Contact your local vet or nearest emergency veterinary provider immediately.
The next 2am panic is coming. Be ready for it.
Join from £9.99 per month and put qualified veterinary support within reach, day or night.
“Speaking to someone that evening really reassured me.” Elizabeth